Privacy Policy
Learn how X4AI handles your personal data.
Last updated: May 2024
1. Introduction
X4AI (a unit of the X4Plan ecosystem) values your privacy. This policy explains how we collect, use, and protect your data when interacting with our portal and contact forms.
2. Data Collected
We collect data voluntarily provided by you through our project request forms, such as: name, email, phone, company, and details of your business need. We also collect technical navigation data via cookies, if authorized.
3. Purpose of Processing
We process your data to: (i) respond to quote and contact requests; (ii) send communications about our services, when authorized; (iii) improve the experience on our portal through anonymous data analysis.
4. Legal Basis
In compliance with LGPD and GDPR, we base the processing on: (a) Performance of a contract or preliminary procedures (responding to your contact); (b) Legitimate interest (portal improvement); (c) Consent (for non-essential cookies).
5. Retention and Sharing
We keep your data for as long as necessary to fulfill the described purposes. We may share data with service processors (e.g., hosting, analytics) under strict confidentiality agreements. We do not sell your data.
6. Your Rights
You have the right to confirm the existence of processing, access, correct, anonymize or delete your data, as well as revoke your consent. To exercise these rights, please contact us via contato@x4plan.com.br.
7. Contact
Questions about this policy can be sent to our service channel: contato@x4plan.com.br. We are available to clarify how we take care of your information.